Legal

Privacy Policy

Last updated: October 16, 2026

Clyent LLC (“Clyent,” “we,” “us,” or “our”) operates the Clyent mobile application (the “App”), a client-management tool for solo service professionals. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Account information. When you sign up using Google or Apple Sign-In, we receive your name and email address associated with that account. If you use Apple’s “Hide My Email,” we receive Apple’s private relay address instead of your real one.

Client and business data you enter. The App lets you store information about your own clients to manage your business, including client names, contact details, service history, notes, appointment/booking details, and photos you choose to add.

Subscription information. If you start a trial or subscribe, we keep a record of your subscription status (for example, trial, active or expired). Purchases are made through Apple. We never receive or store your payment card details.

Usage data. We use Google Analytics to understand how the App is used (e.g., screens visited, general usage patterns, device and app version information). This data is not linked to the identity of your clients.

2. How We Use Information

We use the information described above to:

• Provide and operate the App’s core features
• Send you service-related communications, including trial and billing reminders
• Understand usage patterns to improve the App
• Provide customer support

We do not sell your information or your clients’ information to third parties.

3. Third Parties We Share Data With

• Apple: provides Sign in with Apple and processes all App Store purchases.
• RevenueCat: manages subscriptions on our behalf. It receives a random account ID we create for you (not your name or email) and your purchase history from Apple.
• Brevo: our email service provider. It receives your email address, first name and trial end date so we can send account-related emails such as trial reminders.
• Google Analytics: provides aggregate usage analytics.
• Our hosting and database providers: store the App’s data on our behalf.

Each of these providers processes data only as needed to provide their service to us and is bound by their own privacy and security obligations.

4. Deleting Your Account

You can delete your account at any time in the App: open Settings, tap your sign-in under Account, then tap Delete account. You can also email help@clyent.app from the email address you sign in with, and we will delete it for you.

Deletion permanently removes your account and all your business data (clients, bookings, notes and photos), including from Clyent’s own backups. We also automatically remove your details from our subscription partner (RevenueCat) and our email partner (Brevo). If you separately signed up for our newsletter on clyent.app, we keep your email on that newsletter list and remove only the details that came from the App. You can unsubscribe from the newsletter at any time using the link in any newsletter email.

Deleting your account does not cancel an Apple subscription. Cancel it in your iPhone’s Settings (tap your name, then Subscriptions). Anything you added to your own calendar or exported stays where you put it.

5. Data Retention

While your account is open, we keep your information for as long as you use the App.

After you delete your account:

• Hosting recovery copies. Our hosting provider keeps automatic recovery copies of our database for up to 7 days. Your deleted data may remain in those copies until they expire, and we do not use them except to recover from a technical failure.
• Deletion record. We keep a minimal record that a deletion took place, so we can confirm it to you, finish removing your details from our partners and prevent misuse. It holds a coded fingerprint of your account that cannot be turned back into your email or name, the date, and the status of each removal step. The email address and account ID needed for the partner removals are stored encrypted and erased as soon as those removals are finished.
• Usage data. Google Analytics data is not linked to your account, so it is not deleted with it. It is kept for up to 2 months.

6. Data Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Clyent is intended for users 18 years of age and older. We do not knowingly collect information from anyone under 18.

8. Your Choices

You may access or update your information in the App. You can delete your account in the App or by emailing help@clyent.app, as described in section 4. You can also contact us at help@clyent.app for any other request about your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above when changes are made. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy can be sent to:

Clyent LLC
help@clyent.app
PO Box 466
Desert Hot Springs, CA 92240